Vagelis HristidisHow to create an engaging SMS marketing campaign in healthcareMarketers from all industries have always relied on outbound campaigns to reach potential customers. Before the time of the Internet…3 min read·Feb 27, 2023----
Vagelis HristidisHow can ChatGPT be used in Healthcare?There has been great publicity recently on the capabilities of ChatGPT. It is considered the state-of-the-art in conversational AI, given…4 min read·Jan 30, 2023----
Vagelis HristidisSMS vs. Web Chatbots — HIPAA Compliant Healthcare Chatbot | Small Office & Enterprise Healthcare…You have decided it is time to embrace the AI revolution by building and deploying an AI chatbot for your business. There are many options…4 min read·Oct 21, 2022----
Vagelis HristidisThree Principles for Building Better ChatbotsA recent by Prof. Rosalind Picard of MIT identifies three key principles that chatbots must possess to build great relationships with…2 min read·Oct 2, 2022----
Vagelis HristidisOutbound Campaigns: from Email to Texting to ChatbotsMarketers from all industries have always relied on outbound campaigns to reach potential customers. Before the time of the Internet…3 min read·May 22, 2022----
Vagelis HristidisDocument-Driven Chatbot AIIn a previous article, we discussed how a chatbot can leverage a document collection to respond to user questions . The simpler method is…2 min read·Aug 30, 2021----
Vagelis HristidisChatbots for SDoH Screening and Pre-Visit PlanningProvider time is a scarce resource. AI technology is well-positioned to automate some of the components of the provider-patient…3 min read·Apr 29, 2021----
Vagelis HristidisDisplay Options to Maximize Engagement of Web Chatbots in HealthcareOK, so you have trained your healthcare chatbot to help patients make appointments, book a COVID-19 test, check their symptoms, or…3 min read·Mar 29, 2021----
Vagelis HristidisCan a chatbot learn from a website’s content?We live in the time of AI and expectations are high. I had several customers ask me about the extent of AI used by SmartBot360. A common…3 min read·Jan 26, 2021----
Vagelis HristidisChatbot Intelligence: From Multiple Choice to Chit-Chat and Everything In-BetweenOne of the most common questions I get from potential customers is how smart the chatbot is, or if it is able to respond to free text. In…4 min read·Oct 28, 2020----