How to create an engaging SMS marketing campaign in healthcareMarketers from all industries have always relied on outbound campaigns to reach potential customers. Before the time of the Internet…Feb 27, 2023Feb 27, 2023
How can ChatGPT be used in Healthcare?There has been great publicity recently on the capabilities of ChatGPT. It is considered the state-of-the-art in conversational AI, given…Jan 30, 2023Jan 30, 2023
SMS vs. Web Chatbots — HIPAA Compliant Healthcare Chatbot | Small Office & Enterprise Healthcare…You have decided it is time to embrace the AI revolution by building and deploying an AI chatbot for your business. There are many options…Oct 21, 2022Oct 21, 2022
Three Principles for Building Better ChatbotsA recent by Prof. Rosalind Picard of MIT identifies three key principles that chatbots must possess to build great relationships with…Oct 2, 2022Oct 2, 2022
Outbound Campaigns: from Email to Texting to ChatbotsMarketers from all industries have always relied on outbound campaigns to reach potential customers. Before the time of the Internet…May 22, 2022May 22, 2022
Document-Driven Chatbot AIIn a previous article, we discussed how a chatbot can leverage a document collection to respond to user questions . The simpler method is…Aug 30, 2021Aug 30, 2021
Chatbots for SDoH Screening and Pre-Visit PlanningProvider time is a scarce resource. AI technology is well-positioned to automate some of the components of the provider-patient…Apr 29, 2021Apr 29, 2021
Display Options to Maximize Engagement of Web Chatbots in HealthcareOK, so you have trained your healthcare chatbot to help patients make appointments, book a COVID-19 test, check their symptoms, or…Mar 29, 2021Mar 29, 2021
Can a chatbot learn from a website’s content?We live in the time of AI and expectations are high. I had several customers ask me about the extent of AI used by SmartBot360. A common…Jan 26, 2021Jan 26, 2021
Chatbot Intelligence: From Multiple Choice to Chit-Chat and Everything In-BetweenOne of the most common questions I get from potential customers is how smart the chatbot is, or if it is able to respond to free text. In…Oct 28, 2020Oct 28, 2020
